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"Your Pathway to Better Customer Connections"

Even If You Are Not Well Educated

ANy Time Access

in urdu language

with english content

Expert Trainers

Our course Customer relationship management is taught by experienced trainers who know their stuff. They make sure to cover everything in detail and explain it in a simple way so you can understand easily.”

Practical-Oriented

In our Customer Relationship Management (CRM) course, you’ll get hands-on experience with tools used to manage customer relationships. We focus on real-life situations, showing you how to handle customer interactions effectively. By practicing with examples, you’ll gain confidence in building and maintaining positive relationships with customers.

Problem solving

This course designed to help you to identify and address customer-related challenges efficiently. Through practical exercises, we guide you in resolving issues and enhancing customer satisfaction. Our aim is to empower you with the tools to tackle any CRM problem effectively.

 
 
 
 
 

Who is this For?

Beginners

Our CRM course offers a gentle introduction to managing customer relationships, providing essential skills for effective communication and customer service

Graduated students

If you’re currently pursuing a degree or have recently graduated, our course helps you to enhance your employability and career prospects by mastering CRM techniques, vital for roles in sales, marketing, and customer service across various industries.

Business Owner

This course helps you to discover how to use CRM strategies to know and connect with your customers better.Also driving business growth and loyalty through personalized interactions.

Professionals

 Upgrade your skills and stay competitive in the market by mastering CRM tools and techniques, enabling you to build stronger customer relationships and drive organizational success.

Challenges you face

Solution We Provide

What will you learn From This Course

INTRODUCTION

HOW TO DO THE DIGITAL TRANSFORMATION OF BUSINESS?

WHAT ARE THE 8 BUILDING BLOCKS OF CRM SOFTWARE?

WHY CUSTOMER DATA IS SO CRITICAL FOR YOUR BUSINESS?

DIFFERENCE BETWEEN CRM & ERP

IMPORTANT FEATURES OF ERP

PRESCRIPTION GLASSES

CREATING SUCCESSFUL FUNNELS & TRIGGERS SECTION

CRM NEEDS ASSESSMENT CHECKLIST

TYPES OF CUSTOMER SEGMENTATION

HOW TO IMPLEMENT CUSTOMER SEGMENTATION IN YOUR BUSINESS?

HOW TO INCREASE SALES BY THE IMPLEMENTATION OF CRM IN YOUR BUSINESS?

HOW CRM SOFTWARE IS DIFFERENT FROM MARKETING AUTOMATION SOFTWARE?

HOW CRM HELPS IN PROVIDING WORLD-CLASS CUSTOMER SERVICE?

HOW INTER-TEAM COLLABORATION CAN BE IMPROVED BY USING CRM?

DIFFERENCE BETWEEN SOCIAL CRM AND TRADITIONAL CRM

HOW CRM IMPLEMENTATION IS HELPFUL FOR E-COMMERCE BUSINESSES?

HOW TO IDENTIFY THE RIGHT VENDOR TO IMPLEMENT CRM?

COMPARISON OF THE TOP 5 CRM SOFTWARE

HOW TO PREVENT WRONG CRM IMPLEMENTATION?

HOW TO IMPLEMENT CRM SUCCESSFULLY IN YOUR COMPANY?

HOW TO MEASURE CRM PERFORMANCE?

HOW TO ENSURE THAT ALL EMPLOYEES ADOPT THE CRM SOFTWARE AND USE IT WILLINGLY?

HOW TO INCREASE CUSTOMER RETENTION BY IMPLEMENTING CRM?

HOW CRM HAS INCREASED THE SALES PRODUCTIVITY OF A JEWELRY SHOWROOM? JANUARY 8, 2024

HOW TO IMPLEMENT CRM TECHNOLOGY IN YOUR BUSINESS?

How to execute CRM technology in your business?

Reviews

"These courses surpassed my expectations. Covering writing techniques, content strategy, and editing, it provides a well-rounded education. The hands-on approach and instructor feedback make it perfect for both beginners and seasoned professionals. Highly recommended for anyone aspiring to excel in content creation!"
Sana
Content Writer
"As a Customer Sales Representative, I recently completed a course aimed at enhancing my skills and effectiveness in serving our valued customers. The course proved to be an invaluable resource in honing my abilities to understand customer needs, communicate effectively, and drive sales."
Laiba
Customer Sales Representative
"As Lucky Textile's CEO, I really appreciate the Digital MasterJee. I've delved into a range of courses geared towards operational optimization, leadership skills, sustainability, and staying competitive in the digital age. Investing in these opportunities isn't just about education; it's about propelling Lucky Textile into a future of innovation and success."
Abdullah Iqbal
CEO Lucky Textile