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Service with a Smile Elevating Customer Satisfaction
Even If You Are Not Well Educated
27 ViDEOS
ANy Time Access
in urdu\Hindi language
with english content
Expert Trainers
Our Course Customer Service is facilitated by expert trainers with years of industry experience. They cover all topics thoroughly and present them in a straight forward, easy-to-absorb manner.
Practical-Oriented
Problem solving
Who is this For?
Beginners
This course is perfect for individuals who are new to customer service roles or seeking to enhance their foundational skills in delivering outstanding service.
Graduated students
If you’re currently pursuing a degree or have recently graduated in a related field, Customer Service course embark your journey towards becoming a proficient and customer-centric professional.
Business Owner
Solopreneur: Individual managing a business alone. Entrepreneur: Initiator and manager of a business venture
Professionals
This course is ideal for professionals seeking to elevate their expertise and make a significant impact in the realm of customer service. Prepare to unlock new opportunities and become a trusted leader in delivering exceptional service experiences.
Challenges you face
- Fixed Schedule
- Limited Accessibility
- Higher Costs
- Restricted Interaction
- Geographical Constraints
- Limited Flexibility
- Dependency on Physical Resources
- Special Degree Required
Solution We Provide
- Flexibility
- Accessibility
- Consistency
- Cost-effectiveness
- Scalability
- Customization
- Convenience
- No Degree Required
What will you learn From This Course
CUSTOMER SERVICE FOR DELIVERING A WORLD CLASS CUSTOMER EXPERIENCE
HOW TO SERVE YOUR CUSTOMERS PROPERLY?
ROLE OF CUSTOMER DELIGHT IN PROVIDING CUSTOMER SERVICE
3 IMPORTANT PARTS OF CUSTOMER SERVICE
BE A CUSTOMER-CENTRIC COMPANY SECTION
TO BUILD RAPPORT WITH CUSTOMERS
HOW TO KNOW YOUR CUSTOMER AND THEIR NEEDS?
COMMUNICATE YOUR CUSTOMER FOR A GOOD CUSTOMER EXPERIENCE
WHAT KIND OF LANGUAGE TO USE WITH YOUR CUSTOMERS?
ATTENTIVE LISTENING IN CUSTOMER SERVICE
ROLE OF EMPATHY IN CUSTOMER SERVICE
DEALING WITH DIFFICULT CUSTOMERS
WHAT ARE THE COMPLAINTS OF THE CUSTOMERS?
HOW TO BE AN IDEAL SOLOPRENEUR?
HOW TO CONVERT YOUR CONTACT CENTER TO A REVENUE CENTER?
OMNI-CHANNEL FOR YOUR BUSINESS
HOW TO GIVE BETTER CUSTOMER SERVICE ON SOCIAL MEDIA?
TO FORM AN EXCELLENT CUSTOMER SERVICE CENTER FOR YOUR BUSINESS
IMPROVING CUSTOMER EXPERIENCE
SCALING UP YOUR CUSTOMER SERVICE
SALES AND MARKETING FUNCTIONS
HOW TO IMPLEMENT FEEDBACK FROM THE CUSTOMER TO IMPROVE YOUR SERVICE/PRODUCT?
FUTURE OF CUSTOMER SERVICE
TO ENHANCE EFFICIENCY AND PRODUCTIVITY
HOW TO GIVE YOUR CUSTOMERS A GOOD EXPERIENCE?
CUSTOMER SERVICE FOR THE GROWTH OF A BUSINESS
Reviews
"These courses surpassed my expectations. Covering writing techniques, content strategy, and editing, it provides a well-rounded education. The hands-on approach and instructor feedback make it perfect for both beginners and seasoned professionals. Highly recommended for anyone aspiring to excel in content creation!"
Sana
Content Writer
"As a Customer Sales Representative, I recently completed a course aimed at enhancing my skills and effectiveness in serving our valued customers. The course proved to be an invaluable resource in honing my abilities to understand customer needs, communicate effectively, and drive sales."
Laiba
Customer Sales Representative
"As Lucky Textile's CEO, I really appreciate the Digital MasterJee. I've delved into a range of courses geared towards operational optimization, leadership skills, sustainability, and staying competitive in the digital age. Investing in these opportunities isn't just about education; it's about propelling Lucky Textile into a future of innovation and success."
Abdullah Iqbal
CEO Lucky Textile